Excellent communication over the phone. Very helpful and genuine when met in person. The upgrade was also very helpful and the rates reasonable.
UMAR
26 Mar 2018
Excellent communication over the phone. Very helpful and genuine when met in person. The upgrade was also very helpful and the rates reasonable.
The man who served me was so helpful and eased any stresses etc made it a great experience
Good customer service, solved my need quickly
Member of staff was friendly and explained things that was easy to understand and the facility seems completely safe and secure
The outstanding facilities, airtight security and incredible customer service (by Kym and Justin) would make me recommend Big Yellow to everyone.
Lisa Pearce (Bristol Central) was so helpful - she's an amazing asset to Yellow Storage! She made everything so straightforward, was highly professional and brilliant customer facing skills. Lisa even gave us a space right next to the lift without requesting - very kind :)
I was happy with the service - can't complain - good staff too and vary helpful - Lewis,Kendall,Justin.
The staff were really friendly and welcoming. Everything was really straightforward. They recommended a smaller container and it was the perfect size.
Everything worked smoothly and efficiently from the recommendation for a ‘man with a van’ to the online check in and actual check in process. Thanks
Extremely helpful and courteous staff. They ensure I was happy from the start with relevant courtesy calls. When visiting the space, I was thoroughly impressed with the levels of customer service from all team members.