As a new customer I was given loads of help and advice on how to store my items and how the process worked. Lisa from Barrow Road was extremely helpful and explained everything so I knew what to do and answered any of the questions I had even though it was busy and she was by herself in reception
Brilliant service and great customer service from Lisa
Excelent service! Fast registration. Easy of use and availability.
Your employees was very kind and helpful and the staff also communicated really well. Big thanks to Kendall Charly because he was very nice
Customer service was amazing. Kendall especially was a real help.
Check in was easy, facilities are clean and secure. Great customer service. Kendell Charlen was very helpful and answered any questions I had.
Everything was fairly straightforward. Storage facility looks decent, secure and well maintained. Options for changing the space required are also flexible, I believe. Only doubt is the inventory; I'd been filling it in as I packed each box, but now I've checked some stuff in before completing bulk of packing/moving in and don't seem to be able to adjust inventory.
Very efficient
Justin was the man who served me and he was very nice and clear about what I needed to know.
The team I spoke to were super! Extremely helpful and easy to talk to, kept me updated and called me to offer extra information. When I came into sort out the paperwork and make payment the staff at Bristol Central storage were lovely and very personable, making me feel completely at ease and comfortable with everything. I would like to personally thank Justin, Kendell, Lewis, Lisa and Kim for making the process stress free and simple. Thanks to this team I am very happy to use this service again and would personally recommend this branch of big yellow self storage and any other branch to someone in the future.