Very helpful and polite.
Margaret
18 May 2021
Very helpful and polite.
Both Darren and Lauren were hugely helpful. Our driver was delayed in an accident on the day and I was very stressed we wouldn’t be able to move in having got all of our stuff down two flights of stairs. Lauren was calm and reassuring on the phone and everything went very smoothly once we arrived. Thank you!
good clear info provided up front including costs
It was very easy and any questions I had was no trouble for the customer service team at all.
The information was clear and concise.
Service is just amazing incredibly lovely the lady that assisted me was super friendly super lovely and it was an smooth process.
Easy to get a quote. Good follow up. Simple sign up. Excellent customer service. Lovely check in. Very pleased.
All straightforward.
Kat was really helpful on the phone, she helped me figure out exactly what size room I needed. Lauren was great when we arrived and helped us with all the paperwork. Also the new gentleman was nice who showed us where our room was. All in all great service and has helped made our move easier.
Very helpful and listened to my concerns.