Lauren was incredibly helpful and knowledgeable, and the overall experience was seamless. After all was sorted on the day I moved my things into storage, I actually immediately recommended the service to a friend (I rarely do this) so Lauren left a lasting impression. 10/10 recommended.
The process from calling the central team to actually going into the branch was seamless. I can’t thank Kat and Harry at the Camberwell branch enough. Talk about great customer service.
All communications between the team in Camberwell and me were extremely easy, whether by email or on the phone. Everything was explained to me very clearly from the start, including the different options for space and costs, visiting the storage facilities... The information I received was always consistent regardless of who in the team I was talking to. Kat, Lauren and Harry couldn't have been more friendly nor professional, including on the day I brought the contents of my entire home to storage.
My initial enquiry was handled very well and very promptly. I phoned the branch to ask some questions and they were answered quickly and thoroughly by the members of staff
Kat and the other staff at Camberwell Storage unit has been exeptionally helpful and efficient and friendly!! Thank you so much! Marte
All handled brilliantly
The entire process was a dream - excellent communication, care and support.
The initial call and enquiry, was really easy but felt a bit 'sales extras' orientated - not dramatic, but you lose a few points because of it. When I got there though, I was welcomed and looked after by Harry who was amazing. Great personality, service and attitude. Showed me around, was accommodating and really nice to deal with. He gets a 10/10. The facility is new, sparkling and easy to use as well.
Very well
Kat and Harry at the Camberwell branch could not have been more helpful. They answered every query I had and were friendly and polite. The information was clear and the whole process was made very easy and stress-free.