Setting the bar high, excellent service, great communication and lovely clean warehouse.
NA
27 Sep 2020
Setting the bar high, excellent service, great communication and lovely clean warehouse.
Great! Upgraded size too due to it being available.
It was handled very professionally by Big Yellow representative and the process was very smooth - from booking to storage - I did all online and also did not require to go physically to arrange storing but the man with van stored on my behalf.
Josh was very helpful to explain the details of self storage to me as being a first time user of such a service. Thanks Josh.
Staff really friendly and helpful thanks
The website was very easy to use and I loved the graphics and descriptions that gave me a sense of the storage options available. Josh was great - getting in touch very quickly, talking me through the options and confirming the price based on my needs. He was also very friendly and efficient in person, and made the whole process very easy.
Everything went smoothly from the initial quotation to final lock my stuffs in the locker :) Very impressed by friendliness and efficiency
Josh did a great job helping with all the arrangements.
the process to book is easy, what;s more it is supplemented by a great customer service and follows up from the team, I highly appreciate how professional and friendly the team at Cambridge based office is, please share this with the team's manager as this is a true example of high standards of customer service, I have not seen this in many places, thanks a lot for your assistance with booking and managing my reservation.
everything was ok