Josh did a great job helping with all the arrangements.
Robert
31 Jul 2020
Josh did a great job helping with all the arrangements.
the process to book is easy, what;s more it is supplemented by a great customer service and follows up from the team, I highly appreciate how professional and friendly the team at Cambridge based office is, please share this with the team's manager as this is a true example of high standards of customer service, I have not seen this in many places, thanks a lot for your assistance with booking and managing my reservation.
everything was ok
Great
Excellent service. I booked a room online that wasn’t the best deal for me and was called by a very friendly employee to discuss what I needed and the best possible options. Moving in was so easy and everything was explained in a clear and helpful way.
Everything was made very clear by Josh and David.
I WAS VERY IMPRESSED WITH HOW ORGANISED AND HELPFUL AND FRIENDLY THE BIG YELLOW TEAM ARE THE FACILITIES ARE GREAT EASY SIGNING IN AND OUT SYSTEM NICE BIG TROLLEYS AND LIFTS THERE WAS NOTHING DIFFICULT TO DEAL WITH IT IS MY FIRST EXPERIENCE USING STORAGE FACILITIES AND IT WAS A REALLY GOOD ONE THE GUYS AT THE CAMBRIDGE BIG YELLOW ARE SMASHING MATT DAVID AND JOSH THEY WERE SO HELPFUL AND FRIENDLY MUST NOT FORGET MAXINE THANKYOU FOR A BRILLIANT SERVICE BEST WISHES FROM SARAH PETERS
Having moved during Covid19 was really hard. However Josh and the team made it clear, smooth and stress free. Thanks to all of them.
Fantastic customer service, very friendly team and nothing was too much trouble! Explained clearly all the rules and social distancing
Very efficiently and pro-actively. All in all was a great experience with good follow up