Customer reviews for Cambridge Self Storage

Although it is slightly complicated, your website and staff were able to make it easy to navigate using your service

Excellent service

Enquiry was dealt with efficiently and friendly and understanding as possible.

Friendly professional service and explained everything clearly

Excellent staff and coustomer services. Really friendly and efficient approach. Wish the stuff (Matt & Other person) in Cambridge best.

So effective!

The manager at the cambridge branch was friendly, personable and willing to match a competitor price. To get the insurance also at the same place made the moving in process seamless. Highly impressed with the customer service.

I was reviewing which company I wanted to store my items with and Big Yellow stood out from the rest. I came to the Cambridge site a month or so before moving in to get a quote which reserved the space for some weeks. The person I dealt with was friendly and professional and helped me decide on which space I'd need. During the period between the initial enquiry and complete the sign-up, I completed the online inventory, direct debit etc and was surprised how easy it was to use that information when I came to complete the application. When I came to move in, I met with Josh who knew the job back to front and walked me through how the storage and access process works. He went through at pace and ensured I understood everything before concluding the process. I feel very confident that I will be a very happy customer with the service I've received so far.

It was handled very well over the phone. The day of the move in was handled by Joshua in Cambridge Unit. He was excellent - explained everything and was very helpful!

Helped me get the right space for what I wanted to store.Realy patient on arrival with my inability to access my Groupon voucher even showed me how to do it. Very impressed with them