Customer reviews for Cambridge Self Storage

I was reviewing which company I wanted to store my items with and Big Yellow stood out from the rest. I came to the Cambridge site a month or so before moving in to get a quote which reserved the space for some weeks. The person I dealt with was friendly and professional and helped me decide on which space I'd need. During the period between the initial enquiry and complete the sign-up, I completed the online inventory, direct debit etc and was surprised how easy it was to use that information when I came to complete the application. When I came to move in, I met with Josh who knew the job back to front and walked me through how the storage and access process works. He went through at pace and ensured I understood everything before concluding the process. I feel very confident that I will be a very happy customer with the service I've received so far.

It was handled very well over the phone. The day of the move in was handled by Joshua in Cambridge Unit. He was excellent - explained everything and was very helpful!

Helped me get the right space for what I wanted to store.Realy patient on arrival with my inability to access my Groupon voucher even showed me how to do it. Very impressed with them

The process was very easy and smooth. Your agent on the day was very helpful

It was handled very well, and the move-in was seamless.

Best ever service , friendly efficient staff, very simple process from start to finish

I HAVE NOTHING BOOK GOOD THINGS TO SAY ABOUT BIG YELLOW CAMBRIDGE FROM MY INITIAL ENQUIRY TO MOVING IN YESTERDAY, EVERYBODY HAS BEEN EXCEPTIONAL & PARTICULARLY JOSH WHO HANDLED THE CHECK IN WITH EASE & MADE IT PAIN FREE

Thank you to Josh for going out of his way to ensure we had the storage that met our needs and Gemma for making it all so easy when checking in. We are delighted with the service and cleanliness of the building.

Gemma and Dave made easy work of the paperwork involved and were then shown to our box. Well done to both of them.

Both Josh and Gemma were very friendly and I noticed how helpful they were to other customers.