Customer reviews for Cardiff Self Storage

Everyone was very helpful and friendly making the process very simple and stress free. Ideal storage for short term student belongings between accommodation.

Was very quick and easy to book a space and the website offered great service features like quotes and diagrams on the sizes available.

Big Yellow Cardiff offered me the possibility to store some of my luggage whil I was walking the coast path. very convenient. the only minor thing was that it was quit some administration for just a locker for a few days. Maybe an idea to adjust the procedures slightly for people only using a locker for a few days?

very good been there twice now and both times it was excellent service and staff were very helpful and friendly could'nt do enough

Pleasant helpful staff at all times. Happy knowing my stored goods are looked after and safe. Have downsized units3 times with no problem over the 3 years using the Cardiff Big Yellow Self Storage

The location of the store couldn't be more convenient for me, 5 minutes from my flat! The staff are also very helpful, smiley bunch, who cope admirably with my hopelessness. Couldn't ask for more, except, maybe opening later on a Sunday?

I've never used self storage before and was unsure as to what I actually needed. I found the big yellow online quote very easy to complete, and the follow up phone call to check my requirements exceptionally helpful. Having reserved online, it was very straightforward to go into the store and within about 20 minutes I was able to start unloading boxes! I was shown a choice of different units to make sure they matched my needs and received excellent customer service throughout the whole process.

We needed storage quickly due to moving from the South of France, the contact with the Cardiff store was exceptional, within minutes I would get a reply. Cannot fault it knowing our personal items are safe. I would deffinately recommend using the Big Yellow Storage.

Putting large amounts of personal belongings into storage can be very stressful - whether it is because of a change of address or an emergency. On top of that there are all the security and legal issues to deal with. The staff at Big Yellow in Penarth Road ,Cardiff could not have been more helpful. We had arrived close to closing time, and very much as the result of an emergency. They dealt with everything calmly and smoothly - understood the stress I was under, explained all the secuirity issues and helped with all the paperwork in a friendly and thoughtful way, advised on space and suggested a smaller less expensive unit would be better than the one I had booked ( they were right). Everything went smoothly. I felt looked after , the facilities were great, security was good. A very positive experience and a great service. Would not hesitate in recommending.

A brilliantly simple idea and very easy to use. Very friendly and helpful staff. Great service. Will use again as needs must.