The staff at the Big Yellow in Cheltenham were fantastic! They couldn't have been more friendly, proficient and helpful. Both my sister and I were impressed with the whole package that Big Yellow had to offer.
Helpful staff. On-line check-in very useful. But your terms and conditions for submitting a review are oout of date!!
Thanks to the staff of Big Yellow, they made getting my cafe furniture into storage super easy, efficient and stress free. Security features are good, staff are cheery and helpful, the place is very clean and we were in and out very quickly considering it was an entire van load of furniture.
The staff were very informative, friendly and patient right from the initial inquiry through to our frequent visits back and forth. The building and storage spaces are clean, easy to use, and there is a constant feeling of safety and security for your belongings. Will use them again and would recommend them anytime.
All the staff I dealt with really seemed to care which makes a huge difference. Fast, Efficient and Friendly. Nothing was too much trouble. First Class. Highly Recommended
Laura at the Cheltenham Kingsditch branch was absolutely wonderful, friendly, helpful and I cannot speak highly enough of her She is a huge asset to your company and her approach was business like but so helpful and customer friendly, she made a very stressful day so much better
i found the staff very helpfull, the place very clean, and easy to understand how it all works, plenty of trollies to move your furniture to your store, and a good system for entering when you need to pick up things, or drop off with convient hours.
Very helpful staff with clear instructions. Clean, secure environment. Good value for money with half price offer. Useful to be able to reserve a room before actually needing it. Impressed that my website enquiry was followed up by a phone call.
Purpose-built building offering safe and secure storage with easy access for the user. What "sold" it to us was the friendly and efficient attitude of the reception staff and - by chance - the person we were originally shown around by ('first impressions') also helped us when our personal effects arrived from Portugal. This person - Laura - is an excellent ambassador for your company and we welcome this opportunity to bring this fact to your attention.
We were very impressed by the attitude and attention to detail displayed by the staff at your Cheltenham branch - very friendly - very polite. We were also impressed by the overall standard of cleanliness and quality of the facilities, we would certainly recommend your Cheltenham Unit to friends, colleagues and relatives and we would definitely use this Unit again if we required storage.