Customer reviews for Chester Self Storage

4.9 out of 5 stars
728 reviews
Very helpfull, friendly and efficient service. All the staff were extremely keen to answer questions and put us at ease regarding costs, availability and access to our property. They were very efficient at answering the phone when we called, we were never asked to call back and the taff demonstrated outstanding customer service. couldn't be happier with the service we received, nothing was too much trouble for them. '
Stephen
15 Jan 2023
Check in was very straight forward. Being able to upgrade to a larger storage unit on arrival.
Peter
21 Dec 2022
Explained storage facilities clearly - access to building etc. Were really helpful when we were arriving the day after our storage items - came up with a solution which helped alleviate any concerns and therefore helped relieve any stress. Very helpful throughout the whole process.
Elaine
14 Dec 2022
Friendly , professional service. Explained procedures well answered all questions , gave advice and nothing was too much trouble . No pressure sales .
Jonathan
17 Oct 2022
Everything explained extremely well. Very impressed
Neil
30 Sep 2022
Very nice staff and very helpful
David
26 Sep 2022
Detailed information on website. Helpful and friendly staff.
Lucy
26 Aug 2022
All the aspects of your service. Especially as we are new to the process of taking out secure, clean, well controlled storage.
Stuart Paul
16 Aug 2022
flexibility on timing and helpfulness
Peter
6 Jul 2022
As soon as I booked online, a manager called me on phone to provide me with details of the move. On-line check-in made move in day processes smoother and less time demanding.
Angela
3 Jul 2022