Very helpful staff from start to finish
Robert
6 Jan 2022
Very helpful staff from start to finish
Everything from website experience to engagement in the storage space with Jeff Banks was great.
Totally efficient from start to finish
Jeff was friendly, efficient, well informed and professional in his execution of stages required to enrol me in the provision of storage space, contracts, receipts and answers to supplementary questions.
Dealt with a big delay in being able to arrive at BigYellow storage very well, with delivery of out if hours procedures and accommodating support from Jeff, who went beyond in Customer service, impeccable and very helpful approach, going the extra mile for us.
As someone new to storage your team made the whole process very easy and we’re there whenever help was required - with a smile.
Guy on the desk was very helpful an calm an patient dispite the situation with my card working. Definitely service with a smile. An took the banter well considering how slow we were... Very nice gent that worked Friday ????✔️
I was able to arrange a storage room to start the same same thanks to the great team at Chester. Online check in easy and James was very helpful when I was unsure with what size room to get. Can’t fault a thing.
Very easy to book storage and staff were extremely helpful
Jeff Banks was great in helping me through teh process