We received a quick response to our email enquiry followed by a friendly phone call with Jeff which instilled real confidence in what you provide at Big Yellow Storage. The following emails were all clear and comprehensive.
The whole process of booking Big Yellow Storage was very positive from the initial enquiry until we moved our items into the storage facility
Jeff Banks was extremely helpful over the phone with my initial enquiry and when I came to move my things in. He was knowledgeable, helpful and very friendly in getting the right space for me.
Quick response to my online quote. Good telephone manner. Positive message.
Professional staff - very well organised, and clear information and support.
Had initial quote with no hard sell or expiry date. When booked , was talked through procedures and shown around.
Everything was explained fully to me. Jeff the manager was very helpful in explaining the different size storage. A visit to see the store was offered.
Really friendly staff, everything was really straightforward, overall great customer service!
Very friendly, professional and helpful
Yes very good and easy process