Customer reviews for Chester Self Storage

The booking process, website and facilities were great - the guy who checked us in was helpful and really good. However, I was a bit put off after getting my initial online quote - we were just exploring process but very soon after my phone went and it was a guy from Big Yellow leaving a voicemail. I then got more calls over the following week and emails. It was overkill, like PPI calls. I just wanted time to explore options, read the (excellent website) decide on dates, room size, van hire etc. You called and then bombarded me way too soon, way too often. I nearly went elsewhere.

Very pleasant and professional. I was served by Jeff Banks. Very helpful at every stage.

On the day I was made to feel very welcome and given lots of detailed information.

Staff were very helpful Moving equipment all in good condition Geoff and Geoff Made a great cup of tea after a 5 hr journey

Excellent service from the start. Jeff was very through and Martin made a cracking cup of tea. Jeff even gave us a tour of where the old press racks used to be, a nice historical insight. Props to the team.

Friendly service. Clear instructions. A number of options in terms of storage sizes. Returning customers also receive the 8 week deal.

A very warm welcome by Jeff Banks and Lauren Burton. The room was spacious and clean. The procedures were explained very well.

Geoff Banks was a great help explaining everything to us and on our move day good old fashioned customer service at its best

Jeff Banks was the person who saw me both times and he was extremely helpful and efficient. All the paperwork was done quickly. The storage unit and facilities are clean everywhere.

Excellent company, easy to secure the unit, fantastic security measures in places, clean and tidy surroundings inside and out and above all lovely, warm and friendly staff to help you.