Great, easy service & helpful staff
Paul
21 Oct 2017
Great, easy service & helpful staff
Dani at head office helped me get a storage solution same-day, Jeff banks and his colleague ( sorry I've forgotten his name ) were quick, polite, and professional. Plus they make a cracking cup of coffee.
Good service and good premises. Safe and secure.
Clear explanation of terms and costs and VERY polite staff.
Excellent staff very helpful and secure clean storage
Gentleman on duty was fab. Everything was very professional. Contract explained clearly. Shown round storage unit very helpful. Contact was with Lee Brawn
Two reasons: Lee - Chester branch. Fantastic customer care. The product - just what I needed.
They explained evrything clearly.
Efficient, easy to set up, very flexible and adaptable when my requirements changed at check in. Very helpful staff and a great cup of coffee (and biscuits!)
My transition with my move to Chester was not without complications and being reassured all the way by big yellow was very reassuring. My dates kept changing and therefore my moving in date with big yellow changed frequently too. This never posed as a problem and therefore gave me one less thing to worry about. On my arrival (after over 6 hours of travelling!) there was a friendly face (Jeff Banks) and a hot coffee which was very welcomed. Thank you very much for making a difficult time for me much easier.