Customer reviews for Chiswick Self Storage

Yahya was incredibly kind and helpful from start to finish.

Great service, fast and with a smile from Yahya. Many thanks

Excellent customer service, the found the best space for our needs and was very helpful with all our questions. Top class service from Humma and the team!

the service was amazing and everything was really easy to understand and process thanks to the member of staff. Mr. Yahya Mohammad explained everything really well and his kind and friendly service was excellent

Hello, I can say that my experience both initially and moving into my area was stressful free due to the staff in Chiswick both the reception lady and YAYA who looked after me. YAYA has been most helpful at all stages from my initial enquiry and moving into my space. I am sure he will continue to help me if I need support.

Returning customer. Previous benefits extended. Email to book and several follow-up confirmation calls. All done easily considering Covid-19 limitations. Hassle free move-in

Very straightforward

Pretty good, but the need for an alternate contact was not made clear.

I received a valid quote right after my enquiry. Details of the quote were explained well (except I did not fully realise that I must pay for insurance, but of course I agreed to that). Options were discussed with me. The process was smooth.

All good. The only thing that could be improved in the check-in process is to let people know how long things will take at the store. I checked-in online beforehand but once at reception it still took half an hour to get everything sorted. If this would have been explained somewhere on the website or welcome emails first, that would have been more useful.