Very good experience...the agents was very kind, sociable and very patient. Thank you for everything🙂
Ines kapre
19 Mar 2025
Very good experience...the agents was very kind, sociable and very patient. Thank you for everything🙂
It’s been a pleasure taking out storage again with these guys. Max was professional and personable and guided us through the whole process. He went the extra mile and deserves recognition for his excellent customer service. 10/10
This was my first time setting up a self storage and Mandy was absolutely amazing to onboard me and explain the process. I will certainly be encouraging my sibling to also use Big yellow self storage as the customer service matched the quality of the storage unit
Customer service impeccable. Chatting with Sammy she understood my needs. Everything explained for me to understand.
The employees were friendly, supportive and very helpful
The amount it costs is very expensive alot more expensive than I thought it was going to be, otherwise the space is good but the price would.make it hard to recommend considering the more value you hold the more expensive it gets
Your Customer Service agents, Sammie & George are exceptionally helpful, friendly & Professional.
Good value, secure space.
It was easy to organise. I had helpful contact with town people on the phone, I believe a lady called Hannah and someone else, both lovely to speak to and so helpful and made this stressful situation better. In store, George helped me with all the explanation, telling me the layout and was patient with my questions, and also offering a chocolate which topped it all off!
Very friendly. & helpful staff, easy booking in process, good value for money