The staff were extremely friendly and supportive especially during this difficult time! It was such an easy process and I received a lovely phone call - explaining in a clear and professional manner what had to be done!
My initial enquiry was very efficiently and helpfully handled
My initial enquiry was dealt with professionally and the person was helpful, the understanding of the process I found easy to understand the only thing that wasn’t clear was the cost of the insurance.
The Customer Service adviser call Ata was very excellent and motivated us to take up the storage. She explained the overall process very well and we understood the process which help us to make our decision to move in.
It was my first time to use Big Yellow self Storage. My experience with the Staff at Yellow self storage was brilliant and can never fault them in any way. They have a good customer approach that makes you feel relaxed and welcome.I will therefore have no doubt in recommending anyone to them
Nice service
Everything was handled very professionally. The team made my move easy and stress free.
Everything was very well explained by staff and they made it as easy as possible.
Very well
Hi, The employee who explained me very well and I am pleased with his service and his name is Tom ,,I would like to say you have to keep all the staff trained like him.. thanks