Customer reviews for Croydon Self Storage

Everything was handled very professionally. The team made my move easy and stress free.

Everything was very well explained by staff and they made it as easy as possible.

Very well

Hi, The employee who explained me very well and I am pleased with his service and his name is Tom ,,I would like to say you have to keep all the staff trained like him.. thanks

Was called by the Tom the day after I made the reservation who explained everything & was brilliant to deal with. He gets a 10/10. Ata checked me in when I arrived & talked/walked me through the whole process & again was excellent to deal with & super engaged. She get a 11/10. Both deserve a pay rise. Brilliant service & a pleasure to deal with both. Would highly recommend Big Yellow to anyone needing storage solutions.

My needs were handled by Tom and it was all very easy and I have recommended your store to friends and my customers

Ata was fantastic and explained everything clearly when I came to enquire she even gave me a great quote. She made me feel very at ease and assured. Tom was also great on following up in email and on the phone. This was a great experience and I would highly recommend.

Ade was very helpful in setting up my agreement and explained the process thoroughly. All round, a very helpful lady.

Good

From the initial recommendation to the start of the agreement was quite easy the only thing I found a bit confusing about signing up on line was when it came to choosing the security number it was not clear that you had to pick 6 digits so it took me sometime to figure it out and the second think that I have to mention is the size of the units available accordingly to the notice on display it appears 150 sq ft to be the largest so I didn't bother ask the question until I tried to get another unit when I thought my unit might be too small then I was told we do have 175sqft unit. The young lady joy was excellent at this point and tried very hard to guide me through.