Customer reviews for Croydon Self Storage

4.8 out of 5 stars
1157 reviews
Firstly, I was recommended Big Yellow by a friend because of her exceptional experience with you. When I first called, I spoke to Chrissie on the on the phone and I cannot describe how helpful and friendly she was. I felt like I was being a pain asking her to check availability of quite a few places for different prices, but she really couldn't have been any happier to help. Then when I reached Big Yellow Croydon, Joy at the desk was so, so lovely and really took our time with us. I have a lot of trust in Big Yellow (important given I am leaving my belongings with you) purely down to how she was with me. Thank you for your help during a super stressful time for me, I will continue to recommend you.
Sarahjane
28 Jun 2020
Super efficient and quite impressed with the customer service. Joy and Steph were unbelievably friendly. Very happy with their professionalism and service.
Omar
28 Jun 2020
Was contacted by telephone within minutes of online enquiry and talked through the whole process.
Rachael
28 Jun 2020
Excellent service and very clear and precise details of info by Tom who registered me in and showed my unit. Great guy. Also wish thank Joy for the intial details. Brillient group of people to work with. Thanks Saleem Akbar unit 02
Saleem
26 Jun 2020
My initial enquiry was really helpful. I've been explained very clearly and answered every question. Croydon's Big Yellow Customer representative Tom provided excellent- five star service! Top mark!
Leszek
23 Jun 2020
Brilliant
David
22 Jun 2020
The experience was very satisfying as I have never entered any of your shops before. It is easy to use
Nelly
20 Jun 2020
my experience with Big yellow was very satisfactory from enquiry to moving. The staff members were very helpful getting the price to match my budget, the instructions help with the move was very clear. Most of all they provide and excellent customer services, I would be more than happy to make recommendations.
Anna
16 Jun 2020
Everything was very clear and easy to understand. Stephanie and Ata at the Croydon branch were great.
John
14 Jun 2020
Everything was easy every question was answered with yes, all the paperwork was done in no time , everything we was shown was put across simply and easily from arrival, paperwork, unloaded 35 minutes Brilliant
David
13 Jun 2020