Great customer service! Process was made as smooth as possible by Eta the Assistant Manager! We are grateful
NA
3 Sep 2020
Great customer service! Process was made as smooth as possible by Eta the Assistant Manager! We are grateful
ATA was extremely helpful and made the process even easier ATA has great customer service skills and it was a pleasure to have her help me with everything
Joy was incredibly personable, helpful and efficient. She made me feel confident about signing up with Big Yellow Storage. She is an asset to the company and team. I was very pleased with her assistance. I initially signed up to get a smaller unit 15sqft I believe, but needed a larger size, she immediately showed me the 25 sqft in a good location, which I went for.
Joy was excellent with customer service and product information,a good asset to the team. K.Bell
Joy was very helpful
- Professional and polite staff - Communicate clearly - Took me around to ascertain that I understood my way around big yellow
Steph who took the booking was brilliant and offered full details of full service provided by BY. Ata who handled the move on the day was nothing short of excellent: utterly professional whilst also being personable. She is an absolute credit to the company. If I were a company I’d be looking to take her on!! All round a great experience - thank you so much. Pleas pass on my personal thanks to them both.
Absolutely amazing experience from start to finish. Shane greeted us a Croydon and was so amazing in informing us about the storage services. Today I spoke to assistant manager Ata, who was extremely informative in advising me about extended hours and how to access the unit when the reception is closed. I have a stressfree and seamless experience. Thank You Croydon Branch. Xxx
It was excellent. Steph and the rest of the staff was very helpful and generous.????
Jenny and Stephanie were very helpful and made it very easy for me to get my storage solution sorted