Customer reviews for Croydon Self Storage

I have been a long term regular customer of "The Big Yellow Self Storage" since the year 2014, and during all my frequent visits to the store, I always meet excellent and dedicated team of colleagues with the ability and willingness to provide a high level of customer service. The reception is always warm and they let you feel at home. One profound observation is that there is always a spirit of team-working amongst the colleagues. During my recent visit to the store, my expectation was satisfactorily fulfilled. The team on duty explained all the options available and the ones with special offers attached. I took advantage of the" half price for eight weeks" offers. One of the colleagues took me through the booking process and the allocation of storage space. It was great remarkable experience. As a great company, your team of employees are invaluable assets to the company.

The lady who dealt with me (Joy) was quick and concise with the procedure

Actually kind of annoying receiving so many calls initially.

Staff are absolutely fantastic, extremely friendly and welcoming.

My enquiry was dealt with very well. All my questions were answered. Everything I needed to know was explained to me.

The Manager was bright and friendly, providing all relevant information in a smooth, efficient and welcoming (even, witty) manner, helping to ease doubts about engaging the business. This approach was continued by the team member on a subsequent call, he also administered my physical arrival with the same quality and patiently handling uncertainties- which I was glad of when my team did arrive in the evening.

My enquiry was dealt with very well. All options were explained and a visual examination of the storage space was also available.

Hi I was received by Tom an Ata on Saturday they have been exceptionally nice and helpful. I felt understood and well advised by both of them and they made this pretty difficult experience easy and even great. Those two are precious employees.

I am very pleased with the customer service I received from Atta and Stephanie. I would recommend Big Yellow and its services as a result of this.

Atta was great! Very friendly and explained everything so clearly. Lovely smile and was an absolute pleasure to deal with!