My enquiry was dealt with very well. All options were explained and a visual examination of the storage space was also available.
Mohamad
26 Aug 2019
My enquiry was dealt with very well. All options were explained and a visual examination of the storage space was also available.
Hi I was received by Tom an Ata on Saturday they have been exceptionally nice and helpful. I felt understood and well advised by both of them and they made this pretty difficult experience easy and even great. Those two are precious employees.
I am very pleased with the customer service I received from Atta and Stephanie. I would recommend Big Yellow and its services as a result of this.
Atta was great! Very friendly and explained everything so clearly. Lovely smile and was an absolute pleasure to deal with!
everything was easy and understandable
It was easy to fill out the information online and the steps were simple from start to finish :)
From the initial call to James in the call centre through to the day of installation with Ata in Croydon the service was exceptionally friendly making the whole process completely stress-free and actually fun. James was great at talking me through my requirements and setting a storage size that was the perfect fit for the items I described. Ata was fantastic at describing how the whole storage logistics worked.
It was made easier by the explanation given by the sales person- Joy Williams. She talked it all through and demonstrated professionalism.
It was simple and the follow up phone call was very much appreciated
The information given was clear and helpful