Customer reviews for Croydon Self Storage

The lady who dealt with me (Joy) was quick and concise with the procedure

My enquiry was dealt with very well. All my questions were answered. Everything I needed to know was explained to me.

The Manager was bright and friendly, providing all relevant information in a smooth, efficient and welcoming (even, witty) manner, helping to ease doubts about engaging the business. This approach was continued by the team member on a subsequent call, he also administered my physical arrival with the same quality and patiently handling uncertainties- which I was glad of when my team did arrive in the evening.

My enquiry was dealt with very well. All options were explained and a visual examination of the storage space was also available.

I am very pleased with the customer service I received from Atta and Stephanie. I would recommend Big Yellow and its services as a result of this.

Hi I was received by Tom an Ata on Saturday they have been exceptionally nice and helpful. I felt understood and well advised by both of them and they made this pretty difficult experience easy and even great. Those two are precious employees.

Atta was great! Very friendly and explained everything so clearly. Lovely smile and was an absolute pleasure to deal with!

everything was easy and understandable

It was easy to fill out the information online and the steps were simple from start to finish :)

From the initial call to James in the call centre through to the day of installation with Ata in Croydon the service was exceptionally friendly making the whole process completely stress-free and actually fun. James was great at talking me through my requirements and setting a storage size that was the perfect fit for the items I described. Ata was fantastic at describing how the whole storage logistics worked.