Customer reviews for Croydon Self Storage

4.8 out of 5 stars
1157 reviews
I have had a storage unit with this company now for nearly 2 years and am comfortable knowing that the contents are safe and secure in a clean environment. Access is easy and the staff are always friendly and helpful.
Bradley Horn
24 Feb 2010
I'd never used a storage facaility before but I was delighted and releived with the quality of service, thank you :-) I've stopped using you now but I always recommend you to friends and I would use you again in the future.
Louisa Jenner
24 Feb 2010
to avoid repeating all the great features in regards to big yellow storage, i would specifically address the staff helpful and courteous attitude and being flexible in giving access even past their working hours on a Sunday. Well done yellow storage and highly recommended.
tom assetto
24 Feb 2010
Day to day staff were really friendly and helpful. One day I moved a pallet (left by somebody else) that was blocking access to my room and the following day had been charged a 'pallet disposal charge' as they had claimed I dumped the pallet! Following a discussion with the front desk staff this was removed, but did rather taint the whole experience. Generally though, great service and very helpful.
David Cook
24 Feb 2010
I am a great beliver of good customer services. I've used the Croydon branch for just over 1yr and find all the staff polite and treats their customers with best regards. Croydon Branch surrounding is always clean, I also find the unit roller shutters, clean and free of dust particles. My previous storage company only cleaned their shutters when their managers are visiting from the head office which is less frequent.
African Vogue BeautyZone
24 Feb 2010
The design of the store allowed the full volume to be used, always plenty of "steerable" trolleys and capacious lifts working. Clean and pleasant corridors, well lit. Plans of locker locaion would be useful and limited axis in evenings and weekends had to be worked around. Staff friendly and helpful especially when dealing with re-newals from distant parts.
robin marlow
24 Feb 2010
Staff are friendly and helpful easy to get in and out what more can you want from a storage space!
wayne st marthe
24 Feb 2010
The thing I lilke most on Big Yellow is the posibility of access out of normal working hours which made it very useful for a busy person.
Sorin Biletchi
24 Feb 2010
The store at Thornton Heath is really handy with easy access and very frienbdly and helpful staff.
Bruce Stanford
24 Feb 2010
I was particular impressed when I entered the building as the door was opened and I was with a friend and we were chatting, that I forgot to log my password. When I opened the door to my storage space, the alarm automatically sounded and I believed the staff also came up to investigate. So this was reassuring to me and showed me that the security is efficient.
Dominique Oliva
24 Feb 2010