Customer reviews for Ealing Self Storage

All was easy and straightforward apart from finding out that I wasn’t going to pay weekly but in a block of weeks.

Our enquiry was handled by one of the staff in a nice and politely manner, also he was aware of social distancing and covid secure. He showed us the options patiently until we found the one which suits us. We didn't have any stress at all. He also explained and showed us how to use the code to sign in and sign off the building. He was very helpful.

My enquiry was dealt in a very Professional manner and very polite. Customer service was outstanding from the start to the finish. The procedure was quick and efficient thank you very much to Mahfuz and his other two colleagues.

My initial enquiry was done by a lovely lady called Natalie who was very customer centric, answered all my queries clearly and upfront so I knew exactly where I stood and made it easier to understand. Her attitude to customer service is great- more of this please!

Jade was very friendly and informative. Time was taken to explain the process and the team seemed pleased to speak to customers.

Staff were very helpful and professional.Online instructions were easy to follow

From the initial enquiry to actually signing the contract, the assistant manager at the store (Rocky) was extremely helpful and made it very easy to get through the process

Everything was pretty straight forward. At the reception, I received excellent customer service from Rocky. I will definitely suggest your services to friends who will need a temporary solution to store personal belongings during these crazy times with the virus. Thanks, Eniko

Really awsome

Rocky is just an amazing person. Very helpful and guided with all necessary instruction.