Customer reviews for Ealing Self Storage

4.8 out of 5 stars
735 reviews
I soon I made an reservation online I received the call, the spokemam was absolutely brilliant! Superbly informative as well as friendly and most importantly very patience in explaining the process. At the arrival to the reception we were well welcomed and all the procedure was run smoothly.
Dorota
20 Jul 2020
Excellent supportive, professional and friendly staff, they helped us throughout our time at big yellow and very efficient comms .
Jasmine
28 Jun 2020
Rocky and Natalie were absolutely brilliant in looking after me. I found the whole experience (which I thought would be stressful) really pleasant :) 10/10 customer experience! Thanks Rocky and Natalie!
Zaneta
25 Jun 2020
It was a bit long winded but straight forward
Waqas
11 Jun 2020
Absolutely Excellent Introducing to the Unit and Great Help Provided from Jehad and Rocky in Big Yellow Ealing. Everything went and was explained 10/10 - Customer Support is Just Amazing. Brilliant Guys and Outstanding Services Its a Real Pleasure to be a Big Yellow Ealing Customer
Zhivko
8 Jun 2020
The process was straightforward and well explained by the store member.
Huguette
7 Jun 2020
Very easy and smooth Rocky who assist me was very helpful
NA
4 Jun 2020
Very good
NA
26 May 2020
I was first called by Rocky, whereby he provided me a suitable room size, explained everything very clearly and ensured I understood all the terms and conditions. I was also helped to arrange removals and followed up to check the whole process was going smoothly. I am very impressed for such sterling service.
Teresa
25 May 2020
My initial contact at the Big Yellow in Ealing was incredibly positive. Aside from the warm welcome, everything was answered in a very friendly and professional manner. That moment I knew I found the storage place I was looking for. Rocky took the time to walk through a number of storage rooms until I was satisfied with the right size, location and floor.
Laurian
25 May 2020