I soon I made an reservation online I received the call, the spokemam was absolutely brilliant! Superbly informative as well as friendly and most importantly very patience in explaining the process. At the arrival to the reception we were well welcomed and all the procedure was run smoothly.
Excellent supportive, professional and friendly staff, they helped us throughout our time at big yellow and very efficient comms .
Rocky and Natalie were absolutely brilliant in looking after me. I found the whole experience (which I thought would be stressful) really pleasant :) 10/10 customer experience! Thanks Rocky and Natalie!
It was a bit long winded but straight forward
Absolutely Excellent Introducing to the Unit and Great Help Provided from Jehad and Rocky in Big Yellow Ealing. Everything went and was explained 10/10 - Customer Support is Just Amazing. Brilliant Guys and Outstanding Services Its a Real Pleasure to be a Big Yellow Ealing Customer
The process was straightforward and well explained by the store member.
Very easy and smooth Rocky who assist me was very helpful
Very good
I was first called by Rocky, whereby he provided me a suitable room size, explained everything very clearly and ensured I understood all the terms and conditions. I was also helped to arrange removals and followed up to check the whole process was going smoothly. I am very impressed for such sterling service.
My initial contact at the Big Yellow in Ealing was incredibly positive. Aside from the warm welcome, everything was answered in a very friendly and professional manner. That moment I knew I found the storage place I was looking for. Rocky took the time to walk through a number of storage rooms until I was satisfied with the right size, location and floor.