Customer service (Taylor) was very helpful, however instore it very chaotic and depending on who you see at the time - the process and the information differs. Also a lot of the units have large pillars in them and this take quite a lot of space up - which you are expecting us to pay for. these should be listed as smaller units.
It was handled very well
Very simple process and very helpful staff, I was served by Natalie and Rocky.
Very good service by Rocky
Ricky say my everythink what i want very helpful people working there. everythink take my max 20 min with show me my storage, no waste my time - great job
Rocky was good and very helpful.
He was incredible, very courteous and helpful in every way. He provided me all the information to make my move easy and smooth. Rocky is a genuine asset to the company and a committed gentleman in every respect.
Rocky was a great help, but we would prefer long opening hours.
Super easy and quick, Rocky was amazing!
All your staff that I have spoken with, and helped me, on different occasions are approachable, professional and incredibly helpful. As the first line of contact with the Greenford Big Yellow experience you have a fantastic team. I have been helped by both Rocky & Priscilla.