Customer reviews for Ealing Self Storage

4.8 out of 5 stars
746 reviews
I initially spoke to Rocky to reserve my storage unit, I found him very helpful and he explained everything regarding my rental to me. When I booked in at reception a guy called Jehad, he was also very professional in explaining the different size units to make sure I got the right size for my needs. I am currently going through a break up and these guys made this step very easy for me, I would like to thank them for their help. I would certainly recommend Big Yellow Storage to anyone requiring storage solutions. Mark Brown.
Mark
19 Apr 2020
Rocky and Priscilla were great . They gave us great recommendation . Very professional and polite!
NA
15 Mar 2020
Customer service (Taylor) was very helpful, however instore it very chaotic and depending on who you see at the time - the process and the information differs. Also a lot of the units have large pillars in them and this take quite a lot of space up - which you are expecting us to pay for. these should be listed as smaller units.
NA
11 Mar 2020
It was handled very well
Angelika
6 Mar 2020
Very simple process and very helpful staff, I was served by Natalie and Rocky.
Anu
1 Mar 2020
Very good service by Rocky
Jakub
27 Feb 2020
Ricky say my everythink what i want very helpful people working there. everythink take my max 20 min with show me my storage, no waste my time - great job
Slawomir
24 Feb 2020
Rocky was good and very helpful.
Mark
23 Feb 2020
He was incredible, very courteous and helpful in every way. He provided me all the information to make my move easy and smooth. Rocky is a genuine asset to the company and a committed gentleman in every respect.
Mohamed
15 Feb 2020
Rocky was a great help, but we would prefer long opening hours.
Hani Michel
11 Feb 2020