Customer reviews for Edinburgh Self Storage

4.8 out of 5 stars
1540 reviews
Have been a long term user of eight years with Big Yellow Edinburgh, in this time Gill,Tracy and the team have always been helpfull and polite, Gill in particular has a great attitude and nothing is to much trouble thanks Colin from RDC.
colin gilfillan
12 Mar 2025
Jill was extremely helpful and friendly, made the experience very easy and enjoyable.
Jonah
9 Mar 2025
The girls were absaloutey brilliant , especially gillian , made the experience worthwhile. Also need hearts supporter staff lol was a joke with the girls
Michael
16 Feb 2025
Wonderful staff - helpful and professional.
Kenneth
9 Feb 2025
Clear information, plenty of options, good customer service, flexibility throughout the full process to make changes
Cindy
24 Jan 2025
Unfortunately didn’t grab his name, but the younger guy at the desk was such a great help! I’ve never used storage before but he walked me through the process and even found me a smaller unit as I didn’t realise how big the one I booked was. Couldn’t have been friendlier and kinder with me. As well as the woman at the front desk was super personable and chatty with me too
Shannon
17 Nov 2024
The staff are great, everyone was welcoming and helpful. These people are your biggest asset, I hope you pay them accordingly!!
Lorraine
16 Nov 2024
excellent customer service..... cheerful,.professional, and all explained clearly, every detail covered.
Susan
10 Nov 2024
Face to face with Jill as she explained everything in a clear and friendly manner
Michael
1 Nov 2024
Very lovely staff, helpful and reassuring. Very thorough and kind.
Jenna
28 Oct 2024