Gill, who checked me in, was very personable, charming, warm, friendly, and helpful. She is a credit to BigYellow, and made me feel as if me - and my belongings - were in good hands.
The staff in particular Tracey at Sighthill Edinburgh made our visit easy and her guidance in setting up paperwork etc was outstanding
Really great customer service and explanation of everything involved. Went through everything in great detail and felt very relaxed.
All the staff were really knowledgeable and able to advice us on what size unit would be suitable for us and offered us boxes, covers, a padlock etc
Very helpful and pleasant staff, good access and very well maintained building; nice and clean.
Well organised, clean and tidy. Efficient pleasant helpful staff.
You kept me informed at all times, were helpful when I delayed the start date, and the lady who met me yesterday was delightful.
Friendly staff and keen to ensure I got what I needed.
Initial contact was with Gill via telephone. She was friendly, helpful and nothing was to much trouble.
easy process of booking storage space, easy process of accessing to my belongings within the storage