Efficient and helpful to ensure I got the right size unit. Thank you Tracey!
Shona
16 Feb 2024
Efficient and helpful to ensure I got the right size unit. Thank you Tracey!
Tracey provided great customer service, explained everything clearly and was very friendly and helpful throughout the process.
I was greeted by Mark in reception. He went through my registration process with me before taking me up in the lift to help me locate my room. Very helpful and friendly
The online quote option didn’t work for me. I phoned the Sighthill location and the reception staff (Emma) was very helpful and took all my details and arranged everything for me.
Gill was very helpful. Great that I could get storage, packing materials at short notice and that you are flexible re storage periods etc.
The lady who assisted us was so helpful and friendly and professional - she covered all the bases quickly and comprehensively, so even though we’d done none of the form filling online, we got everything sorted out, with her help, very fast. The storage space looks great, I’ll trust it with my stuff!
Smooth online reservation process, plenty of communication, easy online check in, efficient and well informed in person check in and very easy to get in and out when needing to access out of hours to put things in store room.
Customer service is 2nd to none
Very helpful
Customer service and manned office - Gill was very helpful getting me up to speed with the process of using the storage