Clean, new facilities, friendly staff, easy online check-in
Fatima
16 Oct 2023
Clean, new facilities, friendly staff, easy online check-in
Friendly, efficient, good value, kind staff, polite, professional
Gill, who checked me in, was very personable, charming, warm, friendly, and helpful. She is a credit to BigYellow, and made me feel as if me - and my belongings - were in good hands.
The staff in particular Tracey at Sighthill Edinburgh made our visit easy and her guidance in setting up paperwork etc was outstanding
Really great customer service and explanation of everything involved. Went through everything in great detail and felt very relaxed.
Very helpful and pleasant staff, good access and very well maintained building; nice and clean.
All the staff were really knowledgeable and able to advice us on what size unit would be suitable for us and offered us boxes, covers, a padlock etc
Well organised, clean and tidy. Efficient pleasant helpful staff.
You kept me informed at all times, were helpful when I delayed the start date, and the lady who met me yesterday was delightful.
Friendly staff and keen to ensure I got what I needed.