Clearly explained and answered all questions.
Michael
1 Apr 2021
Clearly explained and answered all questions.
Excellent overall service
There was a little confusion at times when calling however everyone we spoke to were very helpful and focussed on resolving our issue.
Very straightforward and the staff helpful and professional. I’m glad I chose you guys! ????
Easy & straifhforward. Lovely friendly girl in reception
A little bit of confusion when dealing with the remote call handling team but very simple when organising with local team
The initial inquiry was handled very well.The information regarding booking and moving into the storage space made the whole process stress free
Everything was very easy to understand and Sophie did a great job showing me around. They were very friendly and made sure I had everything I needed.
I was first greeted by a lady called Gill and from the word go, she made me feel at ease! she explained everything in great detail and kept stopping to double check that I understood what was going on. I am a Store Manager in retail, so I know how important good customer service is, this was definitely delivered in my visit. Thanks Gill
Initial enquiry was dealt with very well, everyone i spoke to on the phone very keen to help, top class customer service.