Customer reviews for Edinburgh Self Storage

Quick, easy, great customer communications

Easy procedure to book

Very informative beforehand, with actual space shown 2 weeks in advance. Welcome email on day before we arrived. Staff extremely friendly and helpful. Very efficient service, thank you.

Excellent customer service from Monta and Gillian from start to finish.

Everything listen to my needs and understood my situation and helped me out very well. Both colleagues in this store for very helpful. Sorry I forgot the names but 10 out of 10 for the service.

Very easy arrangements, early indication of price, good communication about the process of registering, proving identity and paying.

Maintaining contact from the point of booking. I appreciated the first call to ask if I had any questions that I received swiftly once I completed the booking.

Having the room sizes marked out on the floor and wall in the corner of the reception area was a great idea. It really helped me to gauge what size of space I need. The box sizes were also clearly marked and displayed in such a way that it was easy for me to gauge how many boxes I needed. Monta was very good at helping me choose the boxes I might need, so well done her.

Good communication prior to set-up. Competitive price. Easy to access space. Excellent assistance from Emma on the day.

All communication has been excellent, very clear and easy to follow. It’s good to receive email information and reminders.