Customer reviews for Edinburgh Self Storage

Fast and easy ???? thank you

Faultless. The procedure of the whole thing from initial contact from John the manager to all his staff has been excellent.i am in customer service industry and can’t fault the service I have had. First class. Thank you.

All was simple and easy to organise, a good amount of communication offered.

Very helpful staff making suggestions regarding the value of my belongings and possible room size. Easy to book and store.

It was very easy to do & very stress free :)

It was Gill from the Sighthill (Edinburgh) branch I spoke with originally way back in April. Gill was fabulous, she helped me with no heavy sales push. Since then due to unforeseen circumstances the move in date has has had to be pushed back on numerous occasions, every member of staff I spoke to has been fabulous... Nothing was a problem. I finally took over my unit at the weekend and again it was Gill who booked me in... Gill was yet again constantly kind and understanding, she took the time to show me a bigger unit then changed everything so this could accommodate my needs. Would definitely recommend this to anyone!!

Quick and easy to get quote online and promptly followed up by BYSS staff.

Very friendly and informative, offered a good deal on initial quote. Good branding and service meant I opted just to pick your storage option as opposed to looking into further quotes elsewhere.

Gillian was very good at helping me check in and answer any questions.

I had originally booked a room over the phone with one of big yellow’s assistants and when I arrived there seemed to be an issue with the booking. However, Sean took care of us at reception and did an amazing job in getting me a room as soon as possible with no hassle at all! The process was easy and smooth and the staff were very friendly!