I had originally booked a room over the phone with one of big yellow’s assistants and when I arrived there seemed to be an issue with the booking. However, Sean took care of us at reception and did an amazing job in getting me a room as soon as possible with no hassle at all! The process was easy and smooth and the staff were very friendly!
The lady who first answered my telephone enquiry dealt with the whole process in a friendly, professional and prompt manner understanding what I wanted and providing exactly that.
The process from start to finish with the help of Grace & Gill to explaining the check in system was excellent and friendly.
Very clear instructions on how to access and use the facilities overall. Gill at the unit was very helpful and accommodating.
Sean on reception was brilliant. Explained everything that was required clearly and also answered any questions I had
Sean at the sighthill branch in Edinburgh was amazing with us, he done everything he could to help us when we had a slight hiccup from our end with a debit card. He was a massive help and extremely accommodating.
We were desperately needing a space storage for our household items. We were met and welcomed by a member of staff very friendly (Sean) , very helpful in easing our task.
Staff were very helpful and provided all the information I needed.
Amazing service last minute storage required sorted quickly and professionally ! Can’t fault a thing
Both Monta and Sean were very helpful in the whole experience.