I made an online enquiry and received a call almost immediately from Gill. She sounded upbeat and lovely in her message. I called back and spoke with Grace who set everything up. She was also on reception on Sunday when we arrived, remembered the call and was very polite and professional.
Friendly informative staff made the process from my online enquiry through to actual booking & usage straight forward & simple.
The initial enquiry was handled well, but there was a lot of incorrect information given about payments.
Practical advice and quick friendly service in an emergency- all done same day thank you Super helpful that open on a sunday
Grace at the Edinburgh branch was great
I've had Grace talk me through every step which was quite straightforward and easy to understand. Had everything shown, explained and guided through the process and I actually had nohing to ask as all bases were covered.
Handled very well. They quickly called me following my online query and super friendly,
Very quick follow up response to my initial quote request. Staff, particularly Grace and Monta, were very helpful, providing very useful help and advice.
Excellent communication and proactive communication of improved quote. Regarding check in and move in, particular credit is due to Sean Walker who was extremely friendly, efficient and knowledgable - a credit to your company.
Monta was superb. Made everything very easy on the day to move in.