Walked in without appointment - all was handled great by Gill
CRAIG
29 Nov 2019
Walked in without appointment - all was handled great by Gill
The enquiry was fine. The requests for advance details were frustrating as the website kept throwing me off. The team member Sean in Edinburgh was brilliantly helpful and made it all straightforward on site.
Very clear and easy
Monta was a wonderful help, and made the process very easy, efficient and was generally very pleasant.
Very easy and quick and ideal that your given flexibility to cancel or later reservation
Excellent at all times. Courteous, friendly and efficient staff on phone and at the store.
Very easy to book, great customer service, Grace made the check in process very smooth and easy to understand.
It was handled very well.
Very easy and very clear. Staff offered a good explanation of what was needed.
Fantastic service from start to finish, if only every business / organisation had the same level of customer service. Thorough, professional and exceedingly helpful. There was nothing about this experience I could fault. Both customer service by telephone to the call centre and I store was exceptional. Sean assisted me on my move in day but had gone over everything on a prior visit - he is an absolute credit to the big yellow!