Enquiry was handled amazingly booking in was good but needs to be made more clear that payment is 4 weekly as I have ended up in debt as had no option but to store my belongings
Whole process was great. I had a quick look online for what was available, which was quickly followed up by a call from Nick who helped me get set up. Peter at the store is a superstar! He showed me around a few different sized rooms to make sure I got what I needed and went to every effort to make sure everything was right for me. Thanks to all the team.
First time visit too far too long and could have been dealt with beforehand
Well-explained and very flexible
very good overall
Friendly, professional service both on the phone and in the store. I spoke with Gill and met Pete who were both great.
Very easy to deal with
BY were able to react to a complicated situation requiring coordination between two branches at the last minute, and a remote sign-in process. At all times, the BY contacts were friendly, helpful and efficient, and took away a huge amount of the stress of moving across the country.
good national company
The staff, Gill, Peter and Nick were so easy to talk too and just so helpful.