All of the staff I encountered whilst using the storage were friendly, knowledgeable and keen to help, particularly the Manager. He explained how the process worked with an excellent rapport and advised me well on the volume of storage I would need. I am very pleased with the service and would recommend this to anyone in need.
Great customer service. Nick helped throughout the whole process.
Nick and Peter were very helpful. There to answer any questions. Also made me feel confident about there professionalism.
The building seems extremely safe and the checking in process was very straightforward. Gill was brilliant! Clear, concise and efficient.
The staff were exceptionally cheerful and helpful.
I was very impressed with the customer service extended particularly by Gillian and also Nick. Gillian is a credit to your company and goes out of her way to ensure customer satisfaction in a friendly professional way. Brilliant service!
Overall the experience was very good, the staff were excellent, very friendly and explained everything to me. The 1 thing negative I would say is I wish they had explained the process of setting up the direct debit in better detail before I got there as there was a big delay when I had to find out my bank account number.
Very good customer service and explained very professionally
Friendly helpful staff who gave clear instructions about using the store and helped decide on the best size/price configutation while entertains my toddler.
everything was explained in detail, with nothing been hidden (extra charges) the cost is great for the service and facilities provided.