The staff were exceptionally cheerful and helpful.
Louise
14 Dec 2017
The staff were exceptionally cheerful and helpful.
I was very impressed with the customer service extended particularly by Gillian and also Nick. Gillian is a credit to your company and goes out of her way to ensure customer satisfaction in a friendly professional way. Brilliant service!
Overall the experience was very good, the staff were excellent, very friendly and explained everything to me. The 1 thing negative I would say is I wish they had explained the process of setting up the direct debit in better detail before I got there as there was a big delay when I had to find out my bank account number.
Very good customer service and explained very professionally
Friendly helpful staff who gave clear instructions about using the store and helped decide on the best size/price configutation while entertains my toddler.
everything was explained in detail, with nothing been hidden (extra charges) the cost is great for the service and facilities provided.
Everything went well, was explained fully, and suited my needs. The only problem was getting the car parked due to two large lorries and a Biffa collection happening at the same time..
I have used the Edinburgh branch three times now . The staff are friendly and make it easy
Friendly helpful staff, and clean well maintained premises
Because they are the best