John was very helpful. He made sure that we understood the conditions of our contract. Email info was good. Downside was the online check in kept buffering and I couldn't complete it. I did not like that the price would have been double if I had booked online straight away.
Knowledgeable and efficient
Efficient and nice. Gill was very helpful throughout. It is the second time I have been with Yellow storage and all my details where on file which meant it was really easy for me to check in, even better that I got a discount for being a returning customer.
The representative told us everything and was friendly.
The staff is very helpful and the process of moving in is efficient. However the relatively high price of storage is why I didn't give a full 10/10 rating.
Felt very welcome and was able to upgrade in store at short notice with no fuss. Peter and Nick were very helpful
Peter and Gill were super friendly and helpful. They could not have done more to help. They helped me upsize to a larger locker and sorted out the issue with my £50 voucher code. Very organised, friendly and helpful.
Good service Easy to use
FriendlY staff. Very professional and quick to get me sorted with my storage space. Reassuring my choice for storage facilities b
The two very friendly members of staff, Gill and Peter were extremely welcoming, friendly and gave a very detailed and informative introduction in how to access and use the Big Yellow storage facility. Thank you. Cally Fraser