Everything was explained really well by Mark and Gaynor. Really friendly! I didn't realise how much went into hiring storage but they made what could have been a confusing experience, really straightforward.
Very competitive price, and having the very well priced insurance gave me the peace of mind that my belongings will be safe should the absolute worse happen. Gaynor was very warm and welcoming throughout the whole process, and made sure that I was well informed about every step of the process.
Friendly efficient service
Very good experince, it was easy checking in with everything being quite straightforward.
easy process. friendly staff
Really friendly service by both Mark and Gaynor. Got a cup of coffee and a chocolate biscuit. A pleasure to receive top customer service which seems very rare nowadays. Both a credit to the company.
Excellent service from staff. Clean storage space. Easy to find and access. Plenty of trolleys available for transport.
Check in process was easy and straight forward Easy to use and access storage unit Loading bay provided easy access
My customer experience has been of the highest quality. Customer service a key factor of my business ethic, the quality of attention to detail, and feeling my business is valued when dealing with Big Yellow, Edinburgh, is simply the best. Staff members Gloria is a shining example of this. Colleagues Mark, and John, were also excellent. There is good customer service, and then very good. My experience with your team goes beyond this. It is simply the very best. My thanks to each of them for exemplary service. Malcolm R Fane
I thought that the level of communication with good and backed up by efficient contact at the site