Everything went smoothly on the day. Gaynor and Jill were very friendly and efficient. Contact with the company before we moved was good with everything explained clearly. John understood our difficulty calculating the space we needed and was flexible.
Easy and straight forward friendly staff who knew what they were doing. Clean spacious units easy to access and secure
you are fantastic
Very helpful and cheerful staff
Staff made process very straight forwards and easy to follow
Staff fantastic...Gill explained everything clearly...no hidden costs etc...felt really supported...moving stuff into storage is not fun!!
Gill has been amazing from start to finish. She followed up on my original enquiry and was helpful but not pushy. Because of this and by offering a discount, I decided to proceed. When we arrived, she couldn't do enough to help us. She explained everything clearly and I was impressed with the services and facilities.
Gaynor who checked me in was very friendly and helpful. The facilities are clean and well looked after. I have confidence my things would be safe.
The whole process was very straightforward and the staff exceptionally helpful.
I have never done storage before in my life and didn't have a clue what I was doing, but Gill was the most helpful person. She explained everything to me perfectly and clearly. I would definitely recommend Big Yellow Storage in Edinburgh. Thanks Gill and I appreciate everything.