I've never used a storage facility before so I was pleasantly surprised at how functional and easy to use Big Yellow is. And much cheaper than what I imagined too. Mostly though I was super impressed with Gaynor and the other staff there. Gaynor was amazingly helpful and made the process very smooth, despite my somewhat confusing circumstances. I'd recommend the place to others in a heartbeat.
I found the whole system very easy to manage and the online check in saved time. Overall it is an excellent service
great service. You get what you pay for. No hidden cost. Really please with the two girls at the desk in Edinburgh. couldn't ask for more service. Thanks girls.
I went in to Big Yellow feeling somewhat stressed and the whole thing was made easy by the lovely lady who looked after me (unfortunately I didn't get her name or if I did I don't remember) but she was great. Also very impressed with the security in the place.
Friendly knowledgable staff. Fantastic storage facilities with plenty of parking and easy access. Huge trolleys provided which makes things so much easier to transport. I would definitely recommed this to a friend!
Never used storage before and i was well impressed with this one. The staff were helpful and honest in helping us. The location was easy to find and very clean, trolleys made it easy to move my belongings. A hassle free experience. Thanks.
My initial enquiry through the website was replied to with 3 email quotations with different prices for the same size room! After phoning to sort out what the actual price was I reserved a room and arriving at the weekend was greeted by friendly helpful staff. The paperwork was all done smoothly and we were shown the access and security arrangements and up to the room. Despite one lift being out of action awaiting repair there was no delay in getting in the lift to the first floor which is just as well as 3 van loads had to be stored. Just have to wait until we find the house we want/can afford before reversing the process but knowing everything is stored in such an clean place is a great comfort
Fantastic staff willing to show me all the options nad rooom sizes and explain all the procedures and costs clearly. First time storage and did lots of comparison. Not the cheapest but met all the needs.
The staff were amazing and helpful and very accommodating. They take you through the procedures, help you choose the right sized room and help you locate the room. Also explain the code procedures thoroughly. The lockup is so secure and i have told my friends about it and they are also very impressed and if needed would use big yellow storage too. Thank you for being a brilliant set up.
Helpful and pleasant staff, explained things clearly, happy to show me a couple of units, gave useful advice and generally impressed. Units are well laid out, sturdy and appear secure. Location is easy to find and accessible.