The staff are very helpful and anwsered all my queries. They even had subjestions to offer so i can get the best value for my storage. I also got to enter a lucky dip and one some prizes . I would recommend this store in particular.
Glad to see a Big Yellow branch up in Edinburgh. If it was a little closer to the town centre it would be perfect. The same quality service as always though.
Having never used a storage facility before, I have been very impressed with the big yellow self storage company. I understand that this is the first one in Scotland and the customer service from my enquiry through to use has been excellent. Gaynor provided me a tour and clear access instructions. There is local competition for self storage and I'm pleased to say the big yellow self stoarge company was competative. As well as being clean and tidy with good access, there is added value when you can get money back for stoarge you don't need, should your short, medium or long term plans change. Now that's fair.
Although I think these are the cheapest prices available I still find the whole thing quite expensive, especially as a student. Otherwise the service is very good, the staff are very friendly and the environment is clean. The whole process is very quick and simple!
We have used this facility to store our daughters stuff over the University summer vacation. The staff were really helpful, friendly, made sure that we only bought what we needed and ensured that we took the best package for us, not for Big Yellow. Really impressed with them. It's a bit of a jaunt from the Old town where she lives, but it's worth the effort.
Large variety of demensions and staff will not persuade you to let a size you do not need just to increase their revenue---I appreciated their helpfulness and honesty
I was caught out at short notice when a house purchase fell through. As I was driving past Big Yellow in Edinburgh I popped in to see what they had to offer. The staff could not have been more helpfull. They provided an excellent service and have been most helpfull throughout a difficult time. They were flexible when it came to requirement as I had a complete 4 bed house to store for an unknown period of time and I had no idea how much space I needed.. Well done to all concerned
Both in Norwich and, now, in Edinburgh, I have always found the staff very helpful, friendly and, best of all, they don't panic!
The staff were very friendly and helpful and made the whole exercise very easy. The building is very modern with a bright welcoming interior. Security is good with the access code to the lift.
well recived and looked after on our first day at big yellow