Darren was really helpful and accommodating, was very clear about the process and the charges and made sure I had everything I needed. Was also very friendly and a pleasure to deal with.
This is by far the best customer service I've ever had from a company. You've find ways of saving me money and the instructions were absolutely clear from start to finish. I interacted with Nitesh from the store in Edmonton who was very professional throughout.
Efficient and well organised process. Staff are knowledgeable and most of the documentation is done up front online (still takes a bit of time once there though)
Competitive price, nice friendly staff
There's nothing I could find fault with.
I'd made a mistake- but it was very quickly rectified. Super swift service- very professional.
I found the experience to be very smooth and customer service were very understanding of the fact that I had not completed by online checkin. They let me prioritise the filling of my unit as I had two men and a van that I was paying for by the minute. Then I finalised check in afterwards, meaning I saved money on my van.
Professional and polite service, everything clearly explained. Served by Elton on both occassions.
Customer service, friendliness, ease of use
Staff well informative and an commendating.As this was my first experience,storing my belongings.Very impressed with the company set up,and high standard of security.