Customer reviews for Edmonton Self Storage

4.8 out of 5 stars
996 reviews
Easy to use, staff very helpful, easy to access, competitive pricing, clear pricing, relaxed atmosphere, simple system.
John
9 Jan 2017
I had a smooth and very clear induction delivered by Elton. Elton was very friendly and showed understanding of my concerns and addressed them accordingly. Will definitely recommend Big Yellow.
Fernando
7 Jan 2017
very efficient service. polite and helpful staff. clean facilities both in entrance foyer and storage areas.
Trevor
6 Jan 2017
I was very happy with Darren's customer service - nice warm welcome, clearly explained everything and recommended a smaller room as we could put the main item up vertically to save floorspace. We also spoke about non-storage stuff whilst doing the paperwork which was nice. Very happy. Thanks
Adam
5 Jan 2017
My paperwork was quickly dealt with by Darren, the manager,and I was given a clear and concise explanation of the procedures. I probably would have scored you higher but I've since found a place that is considerably cheaper.
Ian Ward
31 Dec 2016
Staff told me everything that I need to know. I found your system ( the independence which it gives the customer) highly innovative.
Sonia
7 Dec 2016
Mr Darren Naylor has served us very quickly, politely and with a lot of experience. Thank you very much for your help in choosing the size of the storage. Best Regards Mariusz Grzybek & Ewelina Grzybek
Mariusz Adam
7 Dec 2016
The staff were very helpful and friendly, Darren and sadik have very good customer service and made a stressful time a little easier.
Samantha Niki
5 Dec 2016
this was my first time of using your service and I found the check in quite easy. The young man who dealt with me was really helpful
Elaine
3 Dec 2016
Clear detailed introduction to the deal and insurance Let me go at my own speed Very accomadating showing me different storage units until I was happy. Gareth also gave me the number of a local man with a van wich was very helpful
Kate Ashley
29 Nov 2016