Easy to use, staff very helpful, easy to access, competitive pricing, clear pricing, relaxed atmosphere, simple system.
John
9 Jan 2017
Easy to use, staff very helpful, easy to access, competitive pricing, clear pricing, relaxed atmosphere, simple system.
I had a smooth and very clear induction delivered by Elton. Elton was very friendly and showed understanding of my concerns and addressed them accordingly. Will definitely recommend Big Yellow.
very efficient service. polite and helpful staff. clean facilities both in entrance foyer and storage areas.
I was very happy with Darren's customer service - nice warm welcome, clearly explained everything and recommended a smaller room as we could put the main item up vertically to save floorspace. We also spoke about non-storage stuff whilst doing the paperwork which was nice. Very happy. Thanks
My paperwork was quickly dealt with by Darren, the manager,and I was given a clear and concise explanation of the procedures. I probably would have scored you higher but I've since found a place that is considerably cheaper.
Staff told me everything that I need to know. I found your system ( the independence which it gives the customer) highly innovative.
Mr Darren Naylor has served us very quickly, politely and with a lot of experience. Thank you very much for your help in choosing the size of the storage. Best Regards Mariusz Grzybek & Ewelina Grzybek
The staff were very helpful and friendly, Darren and sadik have very good customer service and made a stressful time a little easier.
this was my first time of using your service and I found the check in quite easy. The young man who dealt with me was really helpful
Clear detailed introduction to the deal and insurance Let me go at my own speed Very accomadating showing me different storage units until I was happy. Gareth also gave me the number of a local man with a van wich was very helpful