Excellent customer service. Elton who dealt with myself was extremely friendly and professional.
Graham
24 Jan 2017
Excellent customer service. Elton who dealt with myself was extremely friendly and professional.
Darren was very helpful and solved all the difficulties I had yesterday.
bought storage and some products Quick, easy, efficient and competitive on price
Easy to use, staff very helpful, easy to access, competitive pricing, clear pricing, relaxed atmosphere, simple system.
I had a smooth and very clear induction delivered by Elton. Elton was very friendly and showed understanding of my concerns and addressed them accordingly. Will definitely recommend Big Yellow.
very efficient service. polite and helpful staff. clean facilities both in entrance foyer and storage areas.
I was very happy with Darren's customer service - nice warm welcome, clearly explained everything and recommended a smaller room as we could put the main item up vertically to save floorspace. We also spoke about non-storage stuff whilst doing the paperwork which was nice. Very happy. Thanks
My paperwork was quickly dealt with by Darren, the manager,and I was given a clear and concise explanation of the procedures. I probably would have scored you higher but I've since found a place that is considerably cheaper.
Mr Darren Naylor has served us very quickly, politely and with a lot of experience. Thank you very much for your help in choosing the size of the storage. Best Regards Mariusz Grzybek & Ewelina Grzybek
Staff told me everything that I need to know. I found your system ( the independence which it gives the customer) highly innovative.