I feel my enquiry was dealt with very efficient the customer service I received from Chris at Eltham was 100% excellent
Clare
19 Jun 2019
I feel my enquiry was dealt with very efficient the customer service I received from Chris at Eltham was 100% excellent
The need for insurance was mentioned neither in writing nor verbally and therefore constituted a hidden cost. Otherwise the initial enquiry was handled very professionally.
Really well
The young man called Jake was extremely helpful and informative . He was able to show me the storage spaces available and helped me choose the correct size for my needs.
Very helpful negotiations over space and price. Very helpful on moving-in day.
Very well
The whole experience was an absolute pleasure, thanks to Nick and Adam at the Eltham site. Moving my furniture into a storage container was performed even better than expected. They even referred me to their contact on the transporting side who did an amazing job.
Everything clear & simple. Only point being not that pratical: not possible to update the inventory list online.
Jake from the Eltham store was extremely helpful and pleasant to deal with. He made the process easy and straightforward and was very friendly throughout.
Our contact with your selves has been stress free and Adam has been excellent