I was contacted almost immediately after looking for a quote online.
Stephanie-Anne
17 Mar 2019
I was contacted almost immediately after looking for a quote online.
Very well, I was called to follow up on my booking to ensure the space was correct. I could change the start date easily with 1 phone call. Everything was explained very clearly on the day
Handled very well & efficiently. Everything explained & understood.
It was your nice experience
From the moment I called up I received excellent customer service and explanation of everything. Alex stood out the most and was very friendly and professional making me feel relaxed on what was a very stressful day.
the follow up phone call after my online application was annoying.. but jake at the Eltham store was really helpful - took time to talk us through best units and prices and gave a realistic idea of how it all worked. made it super easy.
It was very helpful staff explained everything very happy with the service
I felt supported and genuine kindness. I was under a lot of emotional strain and worry due to a break in. Immense stress. Ernest and the Eltham gentleman who helped me on the Saturday to put my belongings into storage were excellent. Kind regards, Catherine Whitehouse
All very good
I thought the service was excellent, Ernest was an absolute star. Made the process easy and stress free . He was very friendly, generous . I was surprised to see he wasn’t a manager