This was my first time using a storage place and having just graduated from college I’m going through a daunting period, however Ernest made the whole procedure very stress free and easy for me! He was extremely helpful and did everything he could to make sure I fully understood everything and felt at ease with it all. Amazing customer service, thank you Ernest :).
The entire experience was fantastic - from enquiry to quotations and through to reservation booking / cancellation, on-line check-in and moving-in. The end-to-end process was flawless.
After 8 weeks it cost a lot
no complications
It’s a very good company- reliable, inexpensive and good customer service. I think my interaction was with Ernest.
Good location nice rooms
Friendly staff (good communication, made me feel welcome), quality facilities, easy to understand instructions
Easy process, great customer service
Second time using big yellow self storage. Friendly, polite & professional staff. I had to change me move in date & staff were very understanding & accommodating.
It was a very "smooth" experience . No problems at all