Professionally. Courtesly. Friendly.
Janet
2 Oct 2020
Professionally. Courtesly. Friendly.
Easy to get the quote, very easy to reserve the unit. The online registration went smoothly and when arriving at the depot the staff were helpful and explained everything clearly.
Great customer service and helpful advice. Friendly staff are able to answer your queries and even change your booking when you get the space size underestimated!! Easy to book and online check in was walk through - great experience.
All good the staff made it very easy.
Every person I have spoke with has been helpful, friendly and professional. Can’t fault all the team
The online enquiry was very easy and not long after I received a personal call regarding my enquiry and what steps i needed to take next.
Steve was both friendly and professional on the phone. The staff in the office were equally as good, particularly Brian who dealt with our rental and took us through every step clearly and cheerfully.
My initial enquiry was handled with care and understanding. I encountered several difficulties when selling my property and the team (Steve, Kim and Brian) were so patient and accommodating when I had to alter the date for storage several times. It certainly eased the overall stress of the operation knowing that there was a sturdy team ready to help. And when the storage move finally took place everything fell into place beautifully.
Swift and easy. Thank you
Kim was superb, clear and friendly.