Excellent follow up phone call after asking for a quote, online. On the day , van broke down but staff were amazing and even offered to stay beyond their shift time. Thank you so much. Brian and Kim superstars. Professional Friendly security - too. Checking when someone else set off an alarm off. Very Reassuring.
Our first phone query was with Brian who called us quickly after we had made a web initial enquiry. We also checked a few other storage places, all similar prices but a bit pushy & wanting to send contracts. Whereas Brian was professional & invited us over. We found Armadillo bright & fresh with fantastic immediate welcoming service from Kim when we popped in Who showed us a unit & everything explained to us so we signed up for 6 months at least. I needed. To extend to a bigger unit & Steve immediately allocated a larger unit & new price . We then ended up with a tricky removal very late & Brian gave us the code to go in after 6pm. It was so straight forward trolleys & a lift & we found it easy to move a full house of stuff into the unit . Made a long day very satisfying . A very customer orientated team & a pleasure. Thanks guys
Always a complete pleasure to deal with. Extremely professional and yet friendly and approachable. They are a true example of how customer service should be done. Five star service *****
My first enquiry was well handled. I’ve used this store before so that’s why I came back. But the staff couldn’t be any more helpful.
All handled in a friendly and efficient manner
Apart from one phone call all of my contact with Armadillo Exeter has been with the manager Stephen Patrick. I am a very senior Senior Citizen and he was extremely helpful with my initial enquiries, the decision making process and with the ultimate documentation and moving into a suitable storage unit for my needs. I cannot commend him too highly.
Kim was friendly, efficient and helpfull. Excellent overall, would very happily recommend to other people.
good
Professionally. Courtesly. Friendly.
Easy to get the quote, very easy to reserve the unit. The online registration went smoothly and when arriving at the depot the staff were helpful and explained everything clearly.