I was really impressed at how Steve, the manager, contacted me straightaway after my online enquiry. He was incredibly helpful, friendly and professional and explained the process very clearly. When I met Kim at reception she was equally helpful, friendly and professional and made the whole process totally stress free. I am delighted with the service I have received from the whole team.
The personal friendly approach was very helpful. It was also extremely efficient
Very helpful, friendly service both over the phone and face to face
Really easy process and friendly, helpful team
Very smooth process. Had several calls to check I was on top of the process. Very warm interactions.
Fabulous customer service from the first call right through to going through all details and setting up. Super helpful.
Very well communicated and easy to understand. Friendly staff both on phone and on move in day
Everyone has kept me informed and contacted me even through this time we are all going through
Hi, re-Exeter ,Grace Road premises, After I emailed an enquiry I got an immediate phone call from Kim, who was friendly and helpful. Initially went to visit the store & Steve was amazing showning me around and explaining everything. On first visit to site with parcels to store, again Steve patiently went through everything and explained the contracts. Brian also helped with some info.A great team and a pleasure to do business with.
I spoke with Kim on the phone initially and she was very helpful and friendly. The process was explained to me clearly and her customer service was great, she seemed very genuine.