Customer reviews for Exeter Self Storage

Excellent

The dealings of Steve, Brian and Kim have been exceptional, particularly given the difficulties with our removals company. Communication and support has been first class. Well done

I made a few inquiries and Steve was the friendliest and first person to get back to me and went through everything every clearly.

I was MOST fortunate to meet your Brian Cocker. He was polite, charming, personable, and made the whole experience as easy as it could be. I had not used a self-storage unit before so I was a little hesitant, but I need not have worried, thanks to Brian. Both my partner and I were impressed with Brian.

Excellent service. Polite, friendly & very helpful. Their service really has taken a lot of the stress out of our move. Send our thanks to the team.

Excellent follow up phone call after asking for a quote, online. On the day , van broke down but staff were amazing and even offered to stay beyond their shift time. Thank you so much. Brian and Kim superstars. Professional Friendly security - too. Checking when someone else set off an alarm off. Very Reassuring.

Our first phone query was with Brian who called us quickly after we had made a web initial enquiry. We also checked a few other storage places, all similar prices but a bit pushy & wanting to send contracts. Whereas Brian was professional & invited us over. We found Armadillo bright & fresh with fantastic immediate welcoming service from Kim when we popped in Who showed us a unit & everything explained to us so we signed up for 6 months at least. I needed. To extend to a bigger unit & Steve immediately allocated a larger unit & new price . We then ended up with a tricky removal very late & Brian gave us the code to go in after 6pm. It was so straight forward trolleys & a lift & we found it easy to move a full house of stuff into the unit . Made a long day very satisfying . A very customer orientated team & a pleasure. Thanks guys

Always a complete pleasure to deal with. Extremely professional and yet friendly and approachable. They are a true example of how customer service should be done. Five star service *****

My first enquiry was well handled. I’ve used this store before so that’s why I came back. But the staff couldn’t be any more helpful.

All handled in a friendly and efficient manner