The customer service that I received your advisor Joanne Chilton from your north finchley branch was fantastic! She was very knowledgeable and helpful,she went the extra mile to make sure that I was happy before I sign
Excellent customer service by Joe and his colleague.
Excellent customer service and great facilities. Very professional team giving solutions to everything. Joe and Joana very efficient!
I am mostly happy, but it would have been good to have the insurance quote with the weekly hire quote to determine the full costs. I couldn't find the cost of insurance anywhere on your website.
I had a last minute no notice need for storage. Your site was easy to use. Genevieve at East Finchley was incredibly helpful and clear. I then went to the wrong one, one closer to me and the guy - forgot his name - got my details efficiently and was really helpful. He organised me and check in in a way that saved me time and helped me to the storage area and was really clear at the end about all details of the contract despite having a heavy cold. Btw my closest storage was at A1 whetstone but they were closed so you guys got the work. Really impressed with how easy it was.
The staff are very helpful and the site is very clean and safe
Easy and straightforward.
Service was great and the check in process was very smooth, helped by Joe Moxom.
Your assistant Joe was most helpful and professional and made everything easy for me.
On entering the reception we were greeted by Joe Moxom and the service was excellent.